Frequently asked questions
Everything about buying Diablo II: Resurrected items from us — delivery, payment, realms and what to expect.
How long does delivery take?
Most orders are delivered within an hour during staffed hours, and always within 24 hours. Your order page shows the live status and the game name/password when a trader is ready. Card and PayPal payments are confirmed within seconds of the charge completing.
I paid but my order still says waiting.
Crypto needs network confirmations — usually 5–30 minutes depending on the coin. Your order page updates automatically and we also poll the provider every 10 minutes as a backstop. If it has been longer than an hour, open a ticket with your order code and transaction hash.
It says partially paid.
Your wallet sent slightly less than the invoice amount (often because of a fee deducted by the exchange). Send the difference to the same address, or open a ticket and we will settle it manually. Your items stay held.
I picked the wrong realm.
Items cannot move between ladder/non-ladder or softcore/hardcore (and we sell on PC only). If you notice before delivery, open a ticket immediately — we can usually swap for the same item on the right realm if we have it in stock. After delivery, it is not possible. Region is different: items move freely between Americas, Europe and Asia, so if you only picked the wrong delivery server, just tell us in a ticket and we will meet you on the right one.
How does paying by card or PayPal work?
Choose “Card” at checkout and you are sent to Stripe's secure checkout page for Visa, Mastercard, Amex, Discover, Apple Pay or Google Pay. Prefer PayPal? Choose “PayPal” instead — sign in and use your balance, or pay as a guest with a card, no PayPal account needed. Either way you are charged in USD, the processor handles your card details (we never see them), and your order is marked paid automatically once the charge completes, usually within seconds. Your items are held for 60 minutes while you pay.
Do I need an account to buy?
No. You can check out as a guest with just an email — the order link and every update go there. An account (a 6-digit code by email, no password) keeps all your orders on one page; create one later with the same email and your guest orders appear in it.
What items do you sell?
Every Diablo II: Resurrected unique, set item and runeword, high runes and perfect gems, charms (skillers, Annihilus, Hellfire Torch, Gheed's), magic jewels, rings, amulets and circlets, and rare and crafted drops with their exact rolls — including the Reign of the Warlock additions. Everything is a real item in our vault; catalog pages show the roll ranges, listings show the real roll.
Is this safe for my account?
We never ask for your login, never join your account, and trade with you face to face in a game. Trading items is a normal in-game action. That said, buying items is against Blizzard's EULA and you accept that risk — see our Terms.
Will I get exactly the item shown?
Yes. Each listing is a specific item with its exact roll — hover any card for the full tooltip. What you see is what gets traded. Catalog pages show roll ranges; listings show the real roll.
How does the character builder work?
Pick a class and level, equip items from the whole database, place charms, set up your mercenary. Slots show whether the item is in stock on your realm. “Buy this build” puts every available item in your cart at once; anything missing becomes a sourcing request we quote for you.
Can I get a refund?
Before delivery: yes — crypto orders are refunded in crypto minus network fees, card and PayPal orders are refunded to the card or account you paid with. After delivery: no, because virtual goods cannot be returned — but if what you received does not match the listing we replace it or refund. Full details in the Refund Policy.
Do you deliver on hardcore?
Yes. Select hardcore in the realm picker to see hardcore stock. Stock is separate per mode.